Privacy Policy

At Entealth Technologies Private Limited (“Entealth”, “we”, “our”, or “us”), we are committed to safeguarding the privacy of our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us through our website, mobile platforms, or offline channels.

By accessing or using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website or services.

Information We Collect

We collect both personal and non-personal information to deliver and improve our products and services. The information collected depends on how you interact with us — whether as a visitor, registered user, distributor, or customer.

Information You Provide Directly

• Name, email address, phone number, and postal address
• Company name, designation, and business contact details
• Payment details (such as billing information or payment instrument identifiers)
• Product inquiries, feedback, or communication records
• Account login credentials (where applicable)

Information We Collect Automatically

• Device information such as IP address, browser type, operating system, and referring URLs
• Usage data including time spent, pages visited, and navigation patterns
• Cookies and similar tracking technologies to enhance your browsing experience

You may browse most of our website without providing personal information. However, certain services such as placing orders, submitting forms, or requesting quotations may require it.

Purpose of Collecting Information

We use your personal information for legitimate business and operational purposes, including to:

• Process and fulfill product inquiries and orders
• Verify your identity and manage your account or relationship with us
• Communicate with you regarding updates, offers, and service-related information
• Improve our products, website experience, and marketing communications
• Conduct internal analysis for business operations, quality control, and research
• Prevent, detect, and investigate fraud or misuse of our services
• Comply with applicable legal and regulatory obligations

You may opt out of promotional communications at any time by using the unsubscribe link in our messages or by contacting us directly.

Use of Cookies and Similar Technologies

Our website uses cookies, tags, and analytics tools to understand user behavior, improve website functionality, and enhance your browsing experience.

Cookies are small text files stored on your device that help us recognize you on future visits. Cookies do not contain personally identifiable information.

You can choose to disable cookies through your browser settings. However, doing so may limit certain features or functionality of our website.

Sharing and Disclosure of Information

We do not sell or rent your personal information to third parties. We may share limited information only in the following circumstances:

Service Providers and Partners

With trusted third-party vendors who support logistics, payment processing, customer communication, analytics, or marketing services.

Corporate Affiliates

With group or affiliate companies for internal operations or combined service offerings.

Legal Compliance

When required by law, regulation, government authority, or legal process.

Business Transfers

In connection with a merger, acquisition, restructuring, or sale of assets, provided the receiving entity maintains similar privacy standards.

All third parties are contractually obligated to maintain confidentiality and use the data solely for authorized purposes.

Data Retention and Security

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law.

Entealth employs appropriate technical and organizational security measures, including encryption, access controls, and secure server infrastructure, to protect your information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your data, no system is completely secure. You are responsible for maintaining the confidentiality of your login credentials and notifying us immediately of any unauthorized access.

Your Rights and Choices

Subject to applicable laws, you may have the right to:

• Access or request a copy of your personal information
• Correct or update inaccurate data
• Withdraw consent for specific processing activities
• Request deletion of your personal information (subject to legal retention requirements)
• Opt out of marketing or promotional communications

To exercise these rights, please contact us at contact@entealth.com.

Links to Third-Party Websites

Our website may contain links to third-party websites or platforms. Entealth does not control and is not responsible for the privacy practices or content of these external websites.

We recommend reviewing the privacy policies of third-party sites before providing any personal information.

Advertising and Analytics

We may engage authorized third-party partners for advertising and analytics purposes. These partners may use cookies or non-identifiable data (such as device type or browsing activity) to display relevant content.

No personally identifiable information is shared for advertising purposes without your explicit consent.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any updates will be published on this page with a revised Effective Date.

Your continued use of our website or services after updates constitutes acceptance of the revised policy.

Contact and Grievance Redressal

In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, the contact details of our Grievance Officer are provided below: